We have waited a year after the completion of our kitchen before providing a testimonial on our experience of working with Portishead Kitchens (PK). The delay is deliberate as all too often testimonials are provided in that first flush of enthusiasm about the new acquisition which subsequent experience of usage can sometimes prove misjudged.
So we have taken our time to settle in and enjoy the new kitchen, to expand our understanding of the new appliances and discover both what we got right and what we could have done better.
Our kitchen refurbishment project was a major undertaking lasting 4 months that encompassed gutting the previous kitchen, building an extension and replacing flooring, lighting, units and appliances. We went to PK with a design/layout in mind. The gratifying starting point was that they listened and explored the possibilities with us. While our original concept did not alter, the fundamentally important contribution made by PK was to bring our design to life and make it work. In so doing they were drawing on their comprehensive experience and understanding of kitchen design, ergonomics, light and colour. Their prompting and suggestions are subtle and persuasive without in any way being imposing. So you end up with the kitchen you want as opposed to that they want you to have. It was particularly useful that PK could bring to life on screen exactly the kitchen we were envisaging.
With regard to the installation project, PK subcontract the work out to a limited team of individuals that they trust. Those involved are skilled, resourceful and trustworthy.
One year later, the value of drawing on such expertise experience has been proven in our daily huge enjoyment of our kitchen – even though we did get a couple of very minor things wrong – and in the immensely positive reaction to the kitchen evinced by our visitors.
During the year since installation we have also tested PK’s ‘after sales service’. We have had to call on them for a few small issues. Importantly, we have invariably felt comfortable that they continue to care and retain a sense of responsibility both for the kitchen they have designed as well as the product supplied and the standard of workmanship they have commissioned.
PK cater for a wide variety of budgets and aspirations. Their particular appeal is to those seeking a quality, durable, stylish product with unique features. You get what you pay for and, from design to delivery it is all done in an expert and charming manner.
We strongly recommend them to anyone, especially if you are looking for something just that little bit special.